Refund and Returns Policy
Thank you for choosing Veridax for your woolen felt hat products. We are committed to providing you with the highest quality goods and services. Please read our refund and returns policy carefully before making a purchase to ensure that your rights are protected.
1. Refund Policy
Within 30 days of purchase, if you are dissatisfied with our hats, you have the right to apply for a refund. Please ensure that the product is in its original condition, unused, and the packaging is intact. We will process your refund request as soon as possible after receiving and inspecting the product.
2. Returns Policy
If you receive a product with quality issues or it does not match your order, please contact our customer service team within 7 days of receiving the product. We will provide you with detailed return instructions and assist you in arranging the return and exchange of the product.
3. Refund Processing Time
Once we receive your refund request and confirm that it meets the refund conditions, we will process your refund within 7 business days. The actual refund arrival time may depend on your payment method .
4. Contact Us
If you have any questions or need assistance regarding the refund and returns policy, please feel free to contact our customer service team. We are here to address your concerns and provide the best possible solutions.
Thank you for your trust and support in Veridax!
Contact us
Tel: +1 9293930199
Email:admin@veridax.top
Address:90 Drymen Road, Glasgow, G61 2SY, UK